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Vision Computer Solutions revamps biz model, finds new clients

Thursday, November 11, 2010

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Northville

Vision Computer Solutions revisited its business model a couple of years ago and is reaping the rewards of the changes with new clientele and a few more hires.

The downtown Northville-based firm originally focused on the traditional computer industry model of charging time and material for fixing IT problems. It then became a full-management service provider, offering its services at a fixed low cost to its clients. The change lost the company some of its customers but ended up bringing in more through its front door.

"Once we implemented the change, we saw a different sort of client come in," says Peter Marsack, vice president of Vision Computer Solutions. "Clients who recognized the value of their technology."

Vision Computer Solutions' client list of 70-80 firms now consists mainly of those with 20-30 employees. It expects to add another 30-40 clients, primarily in the Midwest, over the next year. This has allowed the 15-year-old company to add three jobs, which brings headcount to 12 people. It expects to add a couple more employees over the next year as it break into new markets in Ohio, along with western and northern Michigan.

Source: Peter Marsack, vice president of Vision Computer Solutions
Writer: Jon Zemke

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