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Oakwood Hospital puts laptops in waiting rooms

Thursday, February 11, 2010

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Dearborn

The quality of a building doesn't always revolve around its design. Sometimes it's about the amenities inside.

That's an idea that Oakwood Hospital & Medical Center is pushing with its new InTouch program. The health-care provider is providing free laptops to people in its Dearborn waiting rooms. The idea was implemented after a number of patients, their families, and staff requested it.

"People need to surf the web and do work when they are spending time in the waiting room," says Ioan Duca, director of service excellence and corporate volunteer service at Oakwood Hospital & Medical Center.

The computers are PCs but can also facilitate programs for Macs. Oakwood plans to expand the program to its other hospitals by the end of the year, including Oakwood Annapolis Hospital in Wayne, Oakwood Southshore Medical Center in Trenton, and Oakwood Heritage Hospital in Taylor.

Source: Ioan Duca, director of service excellence and corporate volunteer service at Oakwood Hospital & Medical Center
Writer: Jon Zemke

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